Accessibility Statement

Last updated: 22 January 2026

London Pet Travel Certificates is committed to making our website accessible and easy to use for everyone, including people with disabilities. We aim to provide a clear, user-friendly experience and are continually working to improve accessibility across our website.

Accessibility on our website

We have designed our website to be as accessible as possible. This includes:

Clear, readable text and layout
Simple navigation and page structure
Mobile-friendly design
Consistent headings and formatting to support screen readers

How to request support

If you have difficulty using our website, or you need information in an alternative format, we will do our best to help.

Please contact us via our Contact page and let us know:

Which page or content you are trying to access
What issue you are experiencing
What format or support would help (for example: email copy of information, larger text, or simplified instructions)

Ongoing improvements

We welcome feedback and regularly review our website content to improve usability and accessibility. If you notice something that could be improved, please let us know.

Enforcement and legal position

We aim to meet accessibility best practice and make reasonable adjustments where required under the Equality Act 2010.